Frequently Asked Questions

Learn about 1Place, our features, customization options, security, and compatibility with various devices and countries.

1Place FAQs:

What does 1Place Childcare software do?

1Place Childcare is cloud-based process and compliance management software for childcare centers. 1Place brings paper forms and checklists online, giving your early childhood centers real-time visibility, improved productivity, and traceable data so you can continuously improve.

1Place FAQs:

Customization and Compatibility

Yes, we have a team of consultants who can tailor our flexible compliance system to your needs.

Yes, you can easily customize your checklists through our intuitive drag and drop template builder.

1Place Childcare works with most devices including iPad and iPhones, as well as Android devices like Samsung tablets and phones, and Kindle Fire. We recommend late model devices.

We know you are busy and we recognize the importance of onboarding you successfully. As part of this onboarding we digitize your required checklists, we work with you to improve your business processes and train your team to be self-sufficient.

Yes, it is. Because you provide and create the content to build your checklist templates or incident forms, our platform can be used in any jurisdiction. It’s important to note that 1Place does not guarantee that the content you use our system for meets legal or health & safety requirements, as these are often unique to your jurisdiction.

Yes you can, and our onboarding team can assist you with that.

1Place FAQs:

Security and Accessibility

Absolutely! We back up your data daily, and our systems are located at a secure data center.

Being in the cloud (via the internet) means there is no hardware for you to buy; we organize the backups, while any changes to the program can be done quickly and implemented without you needing to reinstall the software. It means we can look after the IT so you can focus on running your centers.

1Place Childcare works with most devices including iPad and iPhones, as well as Android devices like Samsung tablets and phones, and Kindle Fire. We recommend late model devices.

1Place FAQs:

Features and Functionality

1Place Childcare complements your existing CMS rather than replacing it. Instead, 1Place focuses on operational process and compliance management for childcare centers.

Our software specifically helps you digitize checklists and incident forms, which relates to licensing, accreditation, and health & safety compliance.

We offer basic survey functionality which works with QR codes as well. We have found that our survey functionality covers most of what is required for a childcare center.

Yes, everything is printable should you need a physical copy, and data can also be exported to excel.

Absolutely, the 1Place ticketing system can be used wherever you have items that you need to keep track of, and/or if you have different workflow and permission layers.

Yes, you can provide access to third parties to update tickets.

Yes, you can add an email address and email the parents a summarized incident form.

Yes, you can generate a PDF of the incident form and print that.

Yes, they will contain the same information however the layout will be optimized for ease of use for tablets and mobile devices. Through our implementation process we will also work with you to see if there is any opportunity to streamline the data you are collecting, for example to minimize duplications and redundant data. Nothing will be changed or optimized without your input and approval.